Privacy Notice

Last Updated: 16 June 2026

INTRODUCTION

This policy covers the processing of personal data by Future plc, whose registered address is at Quay House, The Ambury, Bath, BA1 1UA, and its associated Group companies (“Future”, “we” or “us”). Future is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want our websites to be safe and enjoyable for everyone. Under the UK General Data Protection Regulation 2021 (GDPR), the Data Protection Act 2018 and related laws, we have a legal duty to protect the personal information we collect from you. GDPR says that ‘personal data’ is any information relating to a living individual who can be identified, either directly or indirectly, from that information. This could include your name, email address, postal address or telephone number, or information collected online and used to identify you.

For the purposes of GDPR, the ‘Data Controller’ for Future services based in the UK is either Future Publishing Limited or Gocompare.com Limited (click here for more information on how GoCompare uses your data). For all services based in the United States, the Data Controller is Future US LLC, and in Australia it is Future Publishing (Overseas) Limited. As Data Controller we are responsible for, and control, the processing of your personal data for the purposes of Future’s services.

CONTACT DETAILS

We have appointed a Data Protection Officer (DPO) and Privacy Officer to oversee our data protection and privacy practices. If you have any comments, concerns or questions, including any requests to exercise your legal rights, our DPO and Privacy Officer can be reached as follows:

  • If you are from the UK/EU:By email: [email protected]
  • By telephone: +44 (0)1225 442244
  • By post: Data Protection Enquiries, Future Publishing Limited, Quay House, The Ambury, Bath, BA1 1UA

If you are in the US/Canada:

  • By telephone: +44 (0)1225 442244
  • By post: Privacy Officer, Future US LLC, Full 7th Floor, 130 West 42nd Street, New York, NY, 10036.

It would be very helpful for us if you could include your full name, your postcode, details of the service you are using and/or magazine subscription information when contacting us.

WHAT DATA DO WE COLLECT AND HOW DO WE USE IT? 

Information you provide to us When you participate in, access, purchase or sign up to any of our services, activities, online accounts or online content, such as magazine subscriptions, newsletters, surveys, vouchers, competitions, events, webinars, white papers or community forums we receive personal information about you which we use to provide these services. This may consist of data such as your name, email address, postal address and telephone number. We will use this to provide the specific products and services you are seeking, and will ensure we have a lawful basis for doing so, in accordance with the country in which you reside.
Ordering a product or service from us If you order a product or service from us, you will need to provide certain personal details, including payment information, so the order can be fulfilled. This may be collected, for example, as part of the registration process or when creating an account. In some cases, we will use or direct you to a third party who will collect this information from you and fulfil your order. For example, if you order a subscription to our publications, you may be able to access those products through a digital newsstand such as Apple Newsstand.
Ordering a product or service from a seller on our marketplaces If you order a product or service from a marketplace seller, you will need to provide certain personal details, including name, address, postcode (or Zip code), phone number, email, and payment information, so the order can be fulfilled. This may be collected by or shared with a third party (e.g. payment processor) or seller.
Attending an event If you attend one of our events, awards or conferences we may receive personal information about you, including your name and contact details and any dietary and accessibility requirements. If you attend one of our events remotely, we may share your name and contact details with the platform hosting the event.
Content you share with us When you choose to share comments, photos, videos and other content with us we may receive personal information about you, for example when you interact with us on social media.
Information we collect automatically when you use our sites/services We may collect technical and/or behavioural information about your use of our websites or other content online, and the device(s) you use to access the services. For example, this information may include details about how you browse our website and the devices and technology you use to browse our website. This may also include unique online identifiers such as device ID, device type, IP address and approximate location at the time of browsing. This may also include video viewing data and may link to your activity on other sites and allow us to recognise you or your device. We may use this to build a more detailed profile of you and your interests. We may also provide you with location-based services (for example, advertising and other personalised content), where we collect geo-location data.

Please see What data is collected on our websites? and our Cookies Policy for further details about how we use this data and information on opting out.
Information for analysis, reporting and research