Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Cloud Customer Care.
If you're not sure if you have a paid technical support package, check your Google Cloud console:
Visit your Google Cloud console
Get support from the community
This section lists different approaches you can use to get your questions answered by using community resources.
Ask a question on Stack Overflow
Ask a question about Google Cloud Observability on Stack Overflow. Review the following table for relevant tags on Stack Overflow. These tags not only receive responses from the Stack Overflow community, but also from Google engineers, who monitor the tags and offer unofficial support.
| Google Cloud Observability products on Stack Overflow | Stack Overflow tag | New questions |
|---|---|---|
| General questions | stackdriver | Ask a new question about Google Cloud Observability |
| Error Reporting | google-cloud-error-reporting | Ask a new question about Error Reporting |
| Cloud Logging | google-cloud-logging | Ask a new question about Cloud Logging |
| Cloud Monitoring | google-cloud-monitoring | Ask a new question about Cloud Monitoring |
| Cloud Trace | google-cloud-trace | Ask a new question about Cloud Trace |
| Cloud Profiler | google-cloud-profiler | Ask a new question about Cloud Profiler |
Discuss Google Cloud Observability products
Join the google-stackdriver-discussion Google group to discuss Google Cloud Observability and receive announcements and updates.
You can also visit the Google Cloud
Slack community to discuss
Google Cloud Observability and other Google Cloud products. If you haven't
already joined,
use this form to sign up.
For Google Cloud Observability, join the
#stackdriver
channel.
File bugs or feature requests
This section describes how you can search for known issues, file a feature request, or share your opinion.
Found a bug in Google Cloud Observability?
You can search issues and submit new bugs by using our issue trackers. Review the following table to search and report issues in Google Cloud Observability: